21-0381E v4.7.4 (2009.02) © 2009 CSG Security Inc. / Sécurité CSG Inc. i
Contents
Welcome.....................................................................................................................................................1
Entering an Area & Disarming the System .............................................................................................2
Welcome to Guardall Director
.................................................................................................................3
Start-up and Logging In
...............................................................................................................3
Ex
iting, Logging Off, or Changing Operators...............................................................................5
T
he Desktop ................................................................................................................................6
Other Desktop Choices
................................................................................................................8
Runnin
g Reports, and Monitoring System Activity ..............................................................................11
T
ime-and-Attendance Reporting...........................................................................................................12
Required-Attendance T
ime-Periods...........................................................................................15
Roll-Call Reports (v4.61) ......................................................................................................................17
Reporting on System & Personnel Activity ...........................................................................................17
Reporting on Previous Guard-T
ours.....................................................................................................19
Reporting on User Access Authorities (by
Area, Door, or Floor) ..........................................................22
Reporting on Users, S
ystem/Device Settings, etc................................................................................24
Reporting on Operator Audits or Panel Com
munications Logs ............................................................26
Reporti
ng on Panel Diagnostics (V4.4)...............................................................................................28
Working w
ith the Report Viewer ...........................................................................................................30
Monitoring Sy
stem Activity....................................................................................................................31
Alarm and Activit
y Monitoring ....................................................................................................31
'Activating' and Using the Monitoring Windo
w............................................................................32
Limiting the Windo
w to Show Only Specific Messages (Sorting and Filtering) ..........................35
Ackno
wledging Alarms (Comment / Resolve)............................................................................36
When Messages Cannot be
Transmitted to the Guardall Director Software..............................37
W
orking with Video Events (V4.5)............................................................................................37
Visually
Verifying Users (Photo-Verification) ........................................................................................38
Guard-T
ours: Monitoring......................................................................................................................42
Guard T
ours: Initial Set Up .......................................................................................................45
Checking Status and Controlling Items
.................................................................................................49
Maps and Video (Visual Monit
oring & Status/Control)..........................................................................50
Status and Control Using Vis
ual Director...................................................................................50
Camera Status/Control and Adjustments
...................................................................................55
Controlling a Pan/T
ilt/Zoom Camera.............................................................................56
Adjusting Cam
era Quality for your Connection/Bandwidth............................................58
Initial Set Up of
: Views, Maps, Cameras...................................................................................59
Checking Status & Controlling Items
....................................................................................................66
Introduction to Status & Control
.................................................................................................66
Using the Status Toolbar ...........................................................................................................68
Miscellaneous Status Tasks ......................................................................................................69
Panel Date and T
ime.....................................................................................................69
Resetting Users' Antipassback Status
...........................................................................71
Clearing
a "Bad Card/PIN Global Lockout"....................................................................72
Checking S
ystem Status (Remote Diagnostics)............................................................73
Checking the S
tatus of Panels (Equipment) ..............................................................................74
Checki
ng Power Levels (V4.4).................................................................................................75
Checking the Status of Modules ................................................................................................76
Checking Status or Controlling a Suite Securit
y System............................................................78
Checking Status or Controlling Items by
Area ...........................................................................79
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